
Intelligent Document Processing
With information overload compounding by the day, IDP is now a must-have rather than a nice-to-have for businesses.
Do you know how much of your organization’s data is unstructured, untagged or unorganized?
With ever-increasing amounts of data and documents feeding enterprise workstreams every day, data is rapidly approaching a critical mass.
Companies need faster, more effective ways of managing, processing, integrating and getting more value out of the large amounts of semi-structured and unstructured data, such as contracts, handwritten letters, invoices and emails.

As part of Xerox® Capture and Content Services, Intelligent Document Processing is a suite of powerful capabilities that learns from data to find patterns, automate workflows, improve accuracy and make predictive outputs – all without human intervention.
Artificial Intelligence
Processes and analyzes paper and digital documents, gaining an understanding of how your business operates.
OCR (Optical Character Recognition)
Reads text from images or printed documents.
Machine Learning
Learns from experience and gets better at tasks without manual training.
Handwriting Recognition
Reads and understands handwritten text from images or printed documents.
Deep Learning
Recognizes patterns and structures in data to make decisions.
Computer Vision
Enables machines to understand images and document layouts like humans.
What you can achieve:
Gain meaning from unstructured content: Simplified document and data processing supports faster, more effective decision making
Process all inbound digital and physical content: Multiple use cases across several industries regardless of file type
Increase productivity: Advanced automation and data organization reduces processing times and makes it easier to get more done
Reduce costs: Control, predictability and compliance help to drive efficiency
Improve accuracy: Automate data extraction and glean understanding from any document
Enhance the customer experience: Faster access to information provides seamless, positive interactions
Create a better employee experience: Free up employees from low value, mundane tasks so they can focus on higher value work
Maintain low total cost of ownership: We manage it all with no additional third-party software licenses required
Reduce implementation risks: Our unique approach to services, software architecture and implementation enables rapid deployment
Our Intelligent Document Processing features inbound physical and digital data processing, as well as data extraction, classification and verification among many other best-in-class capabilities.
Common Use Cases
Sales and Marketing
Human Resources
Employee Onboarding
Employee File Management
Performance Management
Policy & Procedures
Purchasing and Procurement
Vendor Management
Contract Management
Month End Close
Workflow Approval
Operations
Vendor Management
Contract Management
Requisition Approval
PO Processing Automation
Courier Automation
Finance and Accounting
Claims Management
Multi-Industry Claims
Workflow Approvals
Audit
Fraud Detection
Document Audits
Department Audits
Process Audit
Legal
Compliance Management
Contract Management
Support by Industry
Financial Services
Healthcare
Patient Registration
Medical Staff Credentialing
Information Exchange
Retail
Contract Management
Mobile Digitization Solutions
Public Self Service Access
Purchase Recognition Solution
Back Office Automation
Education
Enrollment Management
Admissions Processing & Review
Student Onboarding
Insurance
New Business Processing
Forms Processing
Claims Processing & Case Management
Public Sector
Contract Management
Public Records
Eligibility Determination
Grants Management & Compliance
Better business results start with better data processing and enterprise management. Don’t see a process you’d like to automate? No problem. We’re happy to work with you to create one that meets your unique needs. It’s that simple. And with Intelligent Document Processing, handling semi-structured and unstructured data has never been easier. Just imagine how far it can take your business.
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Manage Data Capture and Business Processes More Effectively
Redefine the way you handle physical and electronic data capture with our Capture and Content Services. Leveraging powerful AI and machine learning, you can automatically capture and validate information from digital or physical documents.

Xerox Wins BLI Pacesetter Award: Intelligent Document Automation Solutions Provider from Keypoint Intelligence
Xerox continues to deliver value and innovation to clients through our Intelligent Document Processing (IDP) and Robotic Process Automation (RPA). This is confirmed by Keypoint Intelligence, a global research firm, with the achievement of the BLI 2024-2025 Pacesetter Award: Intelligent Document Automation Solutions Provider.